Your Advice Journey
We understand that finding the right adviser, someone you can really trust, can be a difficult process. We have designed a clear six-step introduction process to help you understand what to expect on your financial planning journey.
We will confirm your understanding at each step of the process, and you will always have time to reflect before making any decisions.
Our charges will always be disclosed and discussed clearly; however, you will not incur any charges until you are happy to proceed and have signed our ‘Client Agreement’ document.
We will have an initial meeting to get to know you, along with your family or business if necessary. Where possible, we prefer to complete our first meeting face-to-face to really get to know you and build the foundations of our relationship.
We are happy to meet at a place most convenient to you, this could be your home, workplace or our office.
During this time, we will answer any questions or concerns you may have and identify what you would like to achieve – we call these your goals or objectives.
Research / Information Gathering
Following our initial meeting, if necessary and with your consent, we will request further information on your existing plans from your current providers.
Once we have gathered the additional information, we will put together our initial review summary. The initial review summary details your current position and is the starting point to creating your financial plan.
Once we have a good understanding of your circumstances, we will arrange a further meeting to present, discuss and explain our initial review summary with you.
We will talk you through the various ways in which we can help you achieve your goals and importantly discuss any proposed costs.
We will always allow you time to consider our proposals before confirming if you would like to proceed with our final recommendations.
After discussing the initial review summary and agreeing the best course of action for you, we will present our final findings and recommendations.
This will take the form of our ‘Recommendation Report’ which will be provided to you in your preferred format, digital or paper. You will have time to read our recommendations before completing the necessary paperwork to put your plan into action.
The final stage is to put your plan in motion. Don’t worry, you can leave the hard work to us, we will handle all the paperwork and ensure you have access to view your plans online once they are set up.
We will keep you regularly updated and up to speed so that you know when everything is in place.
Our clients will benefit from annual reviews, which we use to provide useful updates about how your investments and plans are performing and ensure your goals remain the same.
We will review your arrangements to ensure that they remain appropriate for you and, if necessary, we will make relevant changes.